Service Engineer
About the job
Job Description:
- Create and execute service work orders, including equipment service work such as delivery, inspection, cleaning, maintenance, overhaul and fault diagnosis;
- Perform machine reception, disassembly, shipping, installation, operation, inspection, rust prevention, cleaning;
- Execute product improvement plan, technology upgrade, feedback product quality problems, assist product improvement;
- Submit service order information, dispatch order information, TSI information, warranty parts application;
- Provide customers with equipment technical solutions, to sales spare parts and achieve parts sales target;
- Collect and feedback local industry service policies and competitive product information;
- Assist and participate in service brand activities and customer reception activities;
- Assist in handling service settlement and warranty claim;
- Collect and feedback local service resource information;
- Assist supervisor to carry out technical training.
Requirements:
- High school above;
- More than 2 years of excavator/bulldozer/heavy truck maintenance experience;
- Familiar with vehicle structure, assembly, debugging, with engine, vehicle electrical / Hydraulic general problem judgment and analysis ability;
- Foreign language skills are preferred