Service Engineer

Service Engineer

About the job

Job Description:

  • Create and execute service work orders, including equipment service work such as delivery, inspection, cleaning, maintenance, overhaul and fault diagnosis;
  • Perform machine reception, disassembly, shipping, installation, operation, inspection, rust prevention, cleaning;
  • Execute product improvement plan, technology upgrade, feedback product quality problems, assist product improvement;
  • Submit service order information, dispatch order information, TSI information, warranty parts application;
  • Provide customers with equipment technical solutions, to sales spare parts and achieve parts sales target;
  • Collect and feedback local industry service policies and competitive product information;
  • Assist and participate in service brand activities and customer reception activities;
  • Assist in handling service settlement and warranty claim;
  • Collect and feedback local service resource information;
  • Assist supervisor to carry out technical training.

Requirements:

  • High school above;
  • More than 2 years of excavator/bulldozer/heavy truck maintenance experience;
  • Familiar with vehicle structure, assembly, debugging, with engine, vehicle electrical / Hydraulic general problem judgment and analysis ability;
  • Foreign language skills are preferred
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